Terms of Service

Vivid Smiles
Springfield Office: 7011 Backlick Ct, Springfield, VA 22151 | Phone: (703) 333-6077
Lake Ridge Office: 2080 Old Bridge Rd Suite 203, Lake Ridge, VA 22192 | Phone: (703) 783-1777
Last Updated: September 16, 2026

Welcome to the Vivid Smiles website. By accessing or using this website, or by communicating with us by phone, email, or SMS text message, you agree to the following Terms of Service.

This website is provided for general informational purposes about Vivid Smiles and our dental services. Content on this site does not constitute medical or dental advice and should not be used as a substitute for an in-person examination or consultation with our dental team.

Requests submitted through our website contact form, phone, or email are not guaranteed appointment confirmations until confirmed by our staff. Please be aware that communications made through our website or via email are not encrypted and may not fully secure. Do not share sensitive personal or medical information through these channels.

By providing your phone number, you consent to receive SMS text messages from Vivid Smiles for appointment reminders, scheduling confirmations, and general two-way practice communication. Message frequency varies. Message and data rates may apply. Reply HELP for support. Reply STOP to opt out.

• Brand: Vivid Smiles
• Description of Message Types: Appointment reminders, scheduling confirmations, and general practice communications (informational, not marketing spam).
• Message Frequency: Message frequency varies based on your appointments and interactions with our practice.
• Message and Data Rates: Message and data rates may apply, based on your mobile carrier’s terms.
• Opt-In: You opt in to receive SMS messages by providing your mobile number to our practice and consenting to receive text communications (for example, via the checkbox on our website contact form).
• Opt-Out Instructions: You may opt out of SMS communications at any time by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any message you receive from us. You will receive a one-time confirmation message, after which you will no longer receive SMS messages from us.
• Customer Care / Help: For help or more information, reply HELP to any message, or contact us directly at (703) 333-6077 (Springfield office) or (703) 783-1777 (Lake Ridge office).
• Privacy Policy: Your information will be handled in accordance with our Privacy Policy.
• Carriers: Carriers are not liable for delayed or undelivered messages and are not responsible for the content of this SMS program.
• No Data Sharing for Marketing: Consumer information is not shared with third parties for marketing purposes.
• Eligibility: By opting in, you confirm that you are the account holder or authorized user of the phone number provided and that you are at least 18 years old.

All content on this website, including text, images, logos, and graphics, is the property of Vivid Smiles or its licensors and may not be copied, reproduced, or distributed without prior written permission.

Vivid Smiles is not liable for any damages arising from the use of, or inability to use, this website or our SMS/text communication services, to the fullest extent permitted by applicable law. Use of our website and communication channels is at your own risk.

Emailing, texting, or messaging Vivid Smiles does not establish a physician/patient relationship. These channels should not be used for urgent or emergency medical concerns. If you have a dental emergency, please call your nearest office directly at (703) 333-6077 (Springfield) or (703) 783-1777 (Lake Ridge).

Our website may include links to third-party websites (such as review platforms, social media, or online booking services). We are not responsible for the content, accuracy, or privacy practices of these third-party sites.

We may update these Terms of Service from time to time. Continued use of our website or SMS communications after changes are posted constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

If you have any questions about these Terms of Service, please contact us:

Vivid Smiles
Springfield Office: 7011 Backlick Ct, Springfield, VA 22151 | Phone: (703) 333-6077
Lake Ridge Office: 2080 Old Bridge Rd Suite 203, Lake Ridge, VA 22192 | Phone: (703) 783-1777